![]() Long story short - after about an hour of trying, I have finally found my eternal replacement for Adobe Fireworks. I tried the trial version of Affinity Designer and followed some basic tutorials via YouTube tutorials. I decided to give Affinity Designer a go today because I finally decided to throw in the towel for using Adobe Fireworks because of the memory error that totally ruins the experience for me (I had put up with it this long because I had so much experience with it). Anyhow - fast forward 21 years of using Fireworks I could never find a decent alternative for a decent price or something that wasn't part of a subscription model. I used Fireworks (started in 2000) mostly for prototyping website design / layouts as it was brilliant and much better suited than Photoshop when I first got into creating graphics. Hello, I just had to leave a review! I have been using the old Adobe (was Macromedia) Fireworks desktop application for Windows. How cool is that!Īffinity Designer - Brilliant Adobe Fireworks Replacement Finally, the cost of these is a no brainer, amazing value and you are OK to install on more than 1 PC / Mac (providing it’s your computer). ![]() Yeah right - like these guys are better! If you have a few hours to spare try calling Dwaine in Kolkata and watch the proverbial wheel on the wall go around a few times - good luck with that. Secondly, have these same people ever tried calling Adobe customer care. Firstly, these are mostly within the ‘Corona lockdown period’ so many were working from home. I laughed at a few reviews on here complaining about Serif customer care. As this triplicity software grows it defunds Adobe and edges itself into the go to workspace. Back in the early noughties it was Quark or nothing and along came InDesign. Don't let others tell you – ‘You need to learn on Adobe,’ this is simply not true. Affinity’s trinity (3 applications) more than compensate for Adobe's overpriced garbage. I used Adobe for 12 years plus and am so happy to have finally scraped them off my shoe. However, even getting those 50 euro's back will not give me back my time wasted with useless e-mailing with people who have no clue how to help customers. I had to resort to calling the bank so they can try to revoke the payments.hope to get something back. Clearly they need to train their CS personnel better, it seems like they are completely overwhelmed. No sign of empathy, understanding or solutions. I literally needed hours for the process of sending these emails. This really makes me so annoyed with the company, even though I love their products. ![]() Shocked with the stupidity of the customer service. When I asked to create a manual check-out link (which they proposed to me as a solution, so I could at least pay a third time to get a license key), they did not even send it because they did not read my email properly. Talked with CS for 13 e-mails back and forth, they did NOT offer any solution. Oh my god.I paid twice for a product (Affinity Publisher) and did not receive it. Given this experience, I’m not giving a cent more to them and returning to Adobe. Already I have to grapple with still needing to work with and share files in Adobe formats. Serif fails to grasp that there is a huge shortcoming with their software: it’s not the industry standard. So I'm still looking at $95.96 for continued support. This is off the discounted price, not the original price, so it's just a further reduction of $24. I wrote them and was given instead a 20% off coupon. On social media people were saying that people who bought within 90 days were getting a free upgrade. This big discount only rewards newcomers, somehow I'm punished for being early 2 months. Now they want $119.96 to upgrade after what they call a "big" discount. ![]() I paid a total of SGD147.42, not even managing to use both of the coupons they sent me after my trial finished. Meaning if Apple breaks it with an OS update I'm left with nothing. I came from Adobe Cloud on their promise of pay only once, but in less than 2 months of barely using it, the software I bough will never be updated again. I just purchased Photo and Designer in September, and without warning, in early November they released a version 2.
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